Privacy
Policy
How we collect, use, and protect your personal information. Your privacy is critical to us, and we are committed to safeguarding it.
Information We Collect
We collect information that you voluntarily provide to us when you use our website, fill out forms, or engage our services:
Personal Information
- Full name, email address, phone number
- Business name, website URL, and industry
- Project requirements and communication records
- Payment information (processed securely through third-party payment providers — we do not store card details)
Automatically Collected Information
- IP address, browser type, device information, and operating system
- Pages visited, time spent, click patterns, and navigation paths
- Referral source and search queries that led you to our site
- Location data (country/city level, based on IP)
How We Use Information
The information we collect is used for the following purposes:
- Service Delivery: To provide, maintain, and improve our Shopify services
- Communication: To respond to your inquiries, send project updates, and provide support
- Business Operations: To process payments, manage contracts, and maintain records
- Marketing: With your consent, to send newsletters, promotions, and service updates (you can opt out anytime)
- Analytics: To understand how visitors use our website and improve user experience
- Security: To detect and prevent fraud, abuse, and unauthorized access
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party tools we use to operate our business (Shopify, Google Analytics, email services, payment processors) — these parties are bound by confidentiality agreements
- Legal Requirements: If required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate protections for your data)
- With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data transmitted through our website
- Secure access controls and authentication for internal systems
- Regular security audits and vulnerability assessments
- Limited access to personal data on a need-to-know basis
- Secure data storage with encrypted backups
Cookies & Tracking
Our website uses cookies and similar tracking technologies. For detailed information, please refer to our Cookie Policy.
In summary, we use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: To understand website usage patterns (e.g., Google Analytics)
- Marketing Cookies: To deliver relevant advertisements and track campaign effectiveness
You can manage your cookie preferences through our cookie consent banner or your browser settings.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to certain processing activities, including direct marketing
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent for processing based on consent at any time
To exercise any of these rights, please contact us at privacy@flixifys.com. We will respond within 30 days.
Third-Party Links
Our website may contain links to third-party websites, including Shopify, payment processors, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will take immediate steps to delete it. If you believe a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
- Email: privacy@flixifys.com
- WhatsApp: +91 98765 43210
- Website: flixifys.com